ASRION Max billing
ASRION Max is a recurring monthly subscription currently priced at €4.99 per month. Stripe Checkout displays the exact amount, currency and any applicable tax information before the customer confirms payment. The subscription renews each billing period until cancelled.
Cancel online
You can initiate cancellation online from ASRION My Account / Billing. Cancellation stops future renewals and normally takes effect at the end of the current paid billing period, so Max access can continue until that date unless a mandatory rule requires otherwise.
The cancellation route is intended to remain directly accessible while online subscription is offered. ASR records the resulting subscription state and effective period end.
Renewal and price changes
Unless cancelled, Max renews automatically using the payment method managed through Stripe. Any future price change will apply prospectively and will be communicated where notice is legally required. A changed price does not retroactively alter a completed billing period.
Statutory withdrawal rights
If you are a consumer and a statutory withdrawal right applies to your distance contract, the applicable withdrawal period is generally 14 days from conclusion of the service contract. Nothing in this policy removes that mandatory right. If immediate performance, digital content or another exception changes the right under applicable law, ASR will rely only on the consent or acknowledgement required by law.
To exercise a withdrawal right, send an unambiguous statement to contact@asr-lab.online identifying the account and subscription. A consumer may use the following wording: “I notify you that I withdraw from my ASRION Max subscription concluded on [date], for account [email].”
Refunds
Voluntary cancellation during a paid month does not normally create a prorated refund for unused time. This does not affect statutory withdrawal rights, mandatory consumer remedies, refunds required by law, or corrections for duplicate or erroneous charges. Approved refunds are returned through the payment provider to the eligible payment method.
Failed or disputed payments
If a recurring payment fails, Stripe and ASRION may attempt the billing workflow permitted by the configured subscription. Max access can be limited or ended if the subscription is no longer in a paid/eligible state. Do not create a second subscription to solve a billing issue; use My Account or billing support.
Cancellation is not account deletion
Cancelling Max changes the subscription and future billing; it does not automatically delete the ASRION account or all associated research records. Privacy or deletion requests are handled separately under the Privacy Policy.
Billing support
For a payment error, cancellation problem, invoice question or refund request, contact contact@asr-lab.online. Include the account email and, where available, the Stripe invoice or payment reference; never send a full card number or security code.